Shipping Policy

Shipping Costs & Delivery Timelines

We offer FREE STANDARD SHIPPING on all orders over $30 that are shipping within Canada.  For orders below $30, shipping is $5 per order.  

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From when your order is placed, please allow 1-3 business days for your items to be fulfilled before your order is shipped. During special promotions, new product launches and peak periods, fulfillment timelines may fluctuate.  We will always do our best to fulfill your order as quickly as possible. Once fulfilled, you will receive an email confirmation and your order will ship the same day via Canada Post (note, in the event of a labour or other postal disruption, an alternative shipping service may be used instead).

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Please allow 24 hours from when shipping confirmation is received for your tracking to update. Standard transit time for deliveries is about 1-5 business days.  If you require express shipping or are placing an order for delivery outside of Canada, please e-mail us at summertidejewels@gmail.com and we will provide you with shipping options.  Please note that all shipping fees are non-refundable.  This also applies to any applicable duties and taxes incurred for international orders.  

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Once our shipping courier has received your shipment, its whereabouts and therefore any delays while in transit (i.e., weather delays, custom clearance delays, holiday delays) are unfortunately out of our control. 

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Can I Cancel Or Update My Order?

If you need to cancel or update your order, please email metukahjewels@gmail.com and include “Urgent - Order Revisions” in the subject line. Please note, once your order has been fulfilled and/or shipping confirmation received we are unable to cancel or update your order.