Unfortunately, we do not accept returns or exchanges at this time. However, we stand by the quality of our jewellery – if you receive your order and there is any manufacturer defect or damage, please contact us immediately at metukahjewels@gmail.com to provide us with more details and photos so we can review any replacement request.

The size of each piece of jewellery is indicated on our website e.g. length of chain, diameter of bracelet. You can check the size on yourself by cutting a piece of paper or string that correspondence with the length or diameter to see whether it will fit/where it falls. If you are still unsure about your size, please contact us at metukahjewels@gmail.com and we would be happy to assist you.

In some cases (especially for our charm necklaces), we may be able to customize a piece to your preferences. Please contact us at metukahjewels@gmail.com if you have an idea for a custom piece of jewellery and we can provide you with information on cost and timing for shipping.

Yes! You can purchase e-gift cards for Metukah Jewels at preset or custom amounts to gift to others. Whoever receives the gift card can use it to purchase any product at checkout.

Yes! Be sure to follow us on Instagram to see new pieces, styling tips, enter giveaways and more! Also, if you love our jewellery, please show us some love by posting how you style your own pieces or repost our content to help support our small business!